Ferns N Petals — order not delivered/not yet deliver

Address:

Mumbai City, Maharashtra

As yesterday was valentines day and it was my first valentine after marriage, my husband ordered bouquet and chocolates for me. He requested to delivered it by 6 pm as i leaves at that time they assured my husband they will try their best but it was not delivered. At 09 pm they were there but noone was there at office this late it was not delivered i called but no response, tried calling but not able to reach them.

I email but again no replies, i must say worst customer care service i have ever seen.