Ferns N Petals — misbehaving staff and non delivery of consignment

Address:New Delhi, Delhi
Website:www.fnp.com

This has reference to order no 6352632 and various telecom held on [protected] (Mr. Rohit Sharma) and[protected] Mr. Abhishekh) on[protected].

Further, this is to be noted that the said consignment was wrongly delivered to some other location and instead of apologising the above mentioned staff have misbehaved and specially the delivery incharge of Rajsamand Rajasthan location has abused me over the phone call.

Today when i again called Mr. Rohit Sharma [protected] for getting information of name and contact details of above mentioned delivery incharge of Rajsamand Rajasthan i got reply that we don’t have his number and then i asked for compliant and grievance cell of Ferns and Petals and same was denied with some silly excuse.

No one can expect such misbehave in service industry.

I am expecting immediate resolution of this compliant otherwise i may knock door of court under Defamation Act for misbehave and also at consumer forum from wrong delivery of consignment.
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I asked about the written message but there is no reply.
And there is no option for cancellation of the order also.

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