Ferns N Petals — received damaged cake and not delivered on time

Address:

Chennai, Tamil Nadu

Find queries and complaints on your deliverables,
1. I just added the cake but i didn't order due to delivery time was inconvenient (Which is mentioned as 11am - 17pm) but i need it at 1pm. Then i got a call from customercare to make the order. They convinced me to make payment and they assured order will be delivered at 1pm. Finally i have placed an order after they assured that the order will be delivered at 1pm.

But i did not received on time. And it was delivered at 4.50pm only

I received a deffective cake which was broken here and there and the words are all broken too. It was so embarrassing to gift it to the birthday person.