Ferns N Petals — roses weren't fresh

I had placed an order comprising a bouquet of flowers along with a box of chocolate. The flowers were worn out and looked absolutely dead and the number of flowers were oly 19 while i ordered and paid for 30 of them. This is ridiculous and intolerable. Certainly a poor experience with you guys. This was my first time with you and will never opt for ur service ever again and will definitely not suggest you guys to anyone whom i know.