Ferns N Petals — worst experience

Website:www.fnp.com

Would give zero rating if there was such option. Ordered a beautiful hoya plant from ferns n petals and what they delivered isn't even what i ordered and damaged. The quality was bad, leaf was broken off and present separately in the box and pot contains only soil. I requested for return and sent them the photos for reference. The customer service is so pathetic that they are not responding through mails or chat or calls. They are just saying from 3 days that they are resolving the issue and its under process. And the mobile app of fnp is not working properly. The product is deliverd by deliver boy on 25th dec and its updated on the app that product is delivered @ 26th dec. Do not order from ferns n petals. Its a waste of money and bad customer service.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ferns N Petals customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ferns N Petals
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1121
    Pending
    0
    Resolved
    120
    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
    View all Ferns N Petals contact information