Ferns N Petals — wrong delivery and awful customer service

Jenelyn Robles Veloso

Address:	Deira City Center, 119062
Website:	www.fnp.com

My boyfriend ordered alluiring beauty and i've received roses & lilies bouquet.
That's not it, the flowers i received are aweful!
Flowers should make you feel loved and beautiful, with your flowers, i felt ugly and upset!
Please refund if you will not make this right.

That didn't end right there. I sent a whastapp message with the number they are showing on webpage. She aren't helpful. She asked me to contact the customer service? Isn't that already your customer service number? I had to call her even to respond to my complaint.

My complaint is being ignored hence i am raising this.
This is unacceptable.

+6 photos

Was this information helpful?

No (0)

Yes (0)

Ferns N Petals customer support has been notified about the posted complaint.

Related Ferns N Petals reviews

View all 1121 Ferns N Petals Reviews

Comments

Laxmi Pandith

Hello,

My husband ordered for me a beautiful bouquet of roses for V-Day, from abroad . I was shocked to see what I received the roses were wrapped so badly and the petals have started withering. Above all it was overpriced overpriced for what was delivered(INR 699+ 20 ) . This was not expected of Ferns and Petals. Highly disappointed.