Jun 26, 2018
Updated by ashishkumar.f69 Hi,
i would like to raise complaint on Ramkar Fiat Chennai Perungudi Service center . i gave my car for driver side is lower than the passanger side problem . and the problem raised in Dec 2018 and they responded in May 2018 .
And the same they picked my vehicle Fiat avventura and changed the Front Schock absorbers . While i pick up the car, the problem i have mentioned is not solved and the same they have created new problem. Car is jumping while riding. in front side . i couldn't drive car and informed while test drive. So they kept my car again two days and give it to me, but both problem not solved. i have raised my complaint in Fiat Customer care. Fiat Customer asked me to again give the car to ramkay Fiat. Again i submitted and they kept car nearly 5 days and the problem not solved, again they produced me without solving the problem.
Now my car is jumping more and this is life threat to me and my family. and overall frustrated from last one and half year with Fiat Service. now my car is not in good running condition due to Fiat worst handling.and my car is very less used, due to this Fiat am loosing all my money and time and frustrating.
Respond from fiat and service center is very bad and servicing technical quality nil.
Ramkay Fiat CRM is Madhu Sudhanan - ph :[protected]
mail : crm.[protected]@ramkay-fca.com
selvakamatchi.[protected]@fcagroup.com
service.[protected]@fcagroup.com
PERUNGUDI
No.134, Developed Plot, Estate 1st Main Road,
Perungudi Industrial Estate, Off OMR,
Opp.
Lifeline Hospital,
Perungudi, Chennai – 96
Ph:[protected] / 2496 3457
my veichle number is TN 02 BB 5295 and fiat complaint id is 1-[protected]
When I asked the service center, they are claiming that this is quite normal. I don’t understand how in the world, the display is not working is quite normal? We have 13-15 year old other brand cars with no display issues.