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First Flight Courier Service — First flight courier service delay delivery — item missing — unprofessional behaviour - consignment no f991b1211975

Address:400705
Website:www.firstflight.net

Consignment no f991b1211975

1.Delay in delivery - i booked the consignment on 5th april (Refer pod) and it was deliver on 11th april .And that too after my repeated follow with the centre and head office. The mobile number that i have contacted for my delivery ([protected] / [protected] / [protected] ) .It was deliver after my repeated call and follow up. Don't you think 7 days is too long in todays era to reach an urgent consignment.

2.Item missing : when the consignment was booked in bangalore it was 2.5 kg(Charges accordingly) and when it was received it was almost 1 kg less (Item missing) .I hope no customer is sitting with a weighing machine to receive an item.


3.Unprofessional behaviour - when enquiry was made at the bangalore, then a very unprofessional behaviour has come up. The statement that was made by the courier centre :

A.It was not my mistake !!!

B. You should have weigh before receiving !!!

C.Delay was not my fault !!!

D. I don't care if you complain to anybody !!!
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Comments

World's most stupid courier service ever I v seen. My consignment was booked from pune to coimbatore. The status showed It arrived in coimbatore and it is out of delivery in the morning, In afternoon it showed delivery postponed to next day. And still I dint receive the parcel. Its been more than 4 days. When I called the branch landline, it says phone is out of order, when tried reaching their mobile number, its switched off. when I tried contacting other branch, They cut the call. I went directly to the branch, but it was closed, and the time was 2.30pm. If I go to pune to take my parcel and return to coimbatore by walk means also it wont be taking such a long time. I dont know what kind of transport these people are using. The worst part is, still I did not receive the parcel.
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Adeeb Abbass's reply, Jul 21, 2017
http://www.jagograhakjago.com/register-complaint/

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