[Resolved]  First Flight Couriers — about my product delivery

I sent a model from bangalore to delhi and i was told it will take 2 working days but it took 7 days to reach and when we received the product it was in pieces and not i have been writing emails or trying to call but has no response.in india customer services are becoming terroble day by day. How can younot have any contact person or no. Why does phone has not been answered. Worse than govt services. Everyone is here to make money. Who will bear the loss of the product and delivery charges