First Flight Couriers — Consignment not delivered to itanagar, arunachal pradesh

Address:

Allahabad, Uttar Pradesh, 211008

Dear sir
Pls find given below details for my consignment not delivered to my address
Please look into the matter as the said consignment is really very urgent.
Details are as follows.
Consignee name - mr. Ramendra singh (Head constable)
Consignment no.- j991m5933039
Dated-15.04.2017
Booking branch - naini, allahabad, uttar pradesh.
Consignee address-31st bn. Itbp upiya dist - papampyare itanagar, arunachal pradesh
Pin - 791110
Contact no - [protected]
[protected]
As per the information the consignment is lying at ap office. The concerned person mobile no is.. [protected].
Its beyond my understanding that after the consignment has been booked your representative are denying to deliver the same while the courier has reached at itanagar nahar lagoon branch and asking the customer to come at itanagar office and get it collected physically.
The consignee belongs to armed force and can not come out of the campus except on sunday when your office remains closed.
This is to reiterate that the consignment carries very important documents and should reach the desired location immediately.
I have been discussing this since last 10 days with booking location and destination but its pathetic that your customer is being harassed and none of the concerned people are responding positive.
My issue is that if the consignment was undeliverable then why allahabad branch has booked it???