[Resolved] First Flight Couriers — Courier delivered to some other person

akhilkoshy

from Pune, Maharashtra

Address:	Hyderabad, Andhra Pradesh, 500047
Website:	firstflight.net

I have pre-booked a copy of Digit Sept 2016 magazine, and they sent the magazine with First Flight couriers on 8th Sept 2016. On 12th Sept it showed on their website that the consignment is delivered to some person. I have not received the courier till today, and it says that it delivered to some person named "buggiana w amn". It looks like they took the courier for themselves and put up a random receiver name, since that doesn't look like a persons name.

I also tried to contact them through e-mail, but did not get any response. This kind of a service is not what we expect. First Flight is cheating its customers. Please deliver the courier back to me at the earliest.
My consignment no. given by Digit is : W991Z0718746.
Please do the needful.

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Sep 20, 2016

Complaint marked as Resolved

Finally they delivered my courier after 1 and a half week. But Digit magazine was kind enough to dispatch another replacement copy a week before the courier was delivered to me by first flight. I won't recommend first flight to anyone since first experience is the best experience and this experience is the worst for me. How can some courier write someone's name in the delivered column even though it is not delivered. In case if this was something which was urgent then ordinary post would have been better. Very disappointed.

First Flight Couriers customer support has been notified about the posted complaint.