[Resolved]  First Flight Couriers — Courier delivery issue & irresponsible behaviour

Address:Gurgaon, Haryana, 122001
Website:Firstflight

I had sent my courier from gurgaon to kolkata on 08/08/2016 (consignment no.-o991b2432983). it doesn't reached kolkata even after 7 days, we tracked it online. but it is showing that the courier is dispatch at gurgaon hub on 10th aug, the status was not at all updated till date. mean while i have almost tried all the customer care no.[protected]/[protected]. for my parcel status, but no one is either picking the call & most of the nos. are not active. if first flight courier is not capable to deliver a consignment, then why it is running such services. even when i visited there franchise for my parcel inquiry they behave irresponsibly. they just book parcel & kept with them & they them self have no idea about the parcel. even the person is not ready to share the contact no. of any responsible person of first flight courier.
They have their stupid reasons not to respond. their phones are switched off, not receiving etc. why to hire such people who have no concern with company and customers!
This is simply ridiculous! not at all acceptable behaviour of company people. it really caused me loss, monetary plus mentally. i am never gonna trust first flight. if you do not care for your customer, then eventually you will lose your customers.
Please respect customers and give them good service.
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Dec 10, 2019
Complaint marked as Resolved 
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    D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
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