First Flight Couriers — Courier not yet delivered

Address:	560017
Website:	www.firstflight.net

I booked a package containing mobile from Bangalore to deoria (UP) on 22nd Oct, 2016. The first flight in charge told me that it will be delivered by 26th Oct max. He took 600 rs instead of rs 250 as the package contained cellphone. The package is not yet delivered and when I try to track the package it still shows Bangalore. I tried calling the company's customer care but no one picked. I then called the office where I booked parcel. No one picked the call. Frustrated, I called the Bangalore regional office but no one picked the phone . When I wrote mail regarding my concern to the head office, they kept on passing the responsibility on mail to one another and never gave me an answer. It's 2nd Nov and still the package is not delivered and I have no idea where it is.