First Flight Couriers — delayed delivery with destroyed package

Website:www.firstflight.net

I have a package to be delivered from talcher, odisha to bangalore. The package was submitted at first flight courier office on 13th december, 2017 and it was delivered to me on 22nd december, 2017.
When i received the package it was covered with first flight poly bag which generally doesn't happen. Taking out package from that poly bag, i found first flight sellotapes applied at one of its side as its was destroyed by rat. Checking the items inside, it was destroyed and unusable.

Covering the parcel with a poly bag or applying of sellotapes at damaged places will not help to delivery of parcel securely. Its an act of shame that they tried to hideout their negligence and irresponsibility which is totally not expected.

Generally, a courier package must be delivered within 4 days but i got it on 9th day which is again an act of irresponsible.

Request to look at this on a high priority.

Attaching all the evidences.
+6 photos
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First Flight Couriers customer support has been notified about the posted complaint.
Dec 27, 2017
Sumit1192's response
First Flight Couriers — my courier reached at first flight office but delivery boy sent a message pick up your courier from my office other wise we returned your courier.

Complaint comments 

Comments

My courier reached at first flight courier office but courier boy sent a message to me receive your courier from our office otherwise we returned your courier. But as per your service my courier delivery to my communication address.

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