First Flight Couriers — First flight courier complaint - very irresponsible company. did not deliver my parcel. | |||||
First Flight Courier accepted to deliver my courier, consignment No. W[protected] However, your delivery boy (Mobile no. [protected]) refusing to deliver the parcel which is lying in Begusarai city (3 km from delivery address) for more than 8 days which First Flight accepted initially. Moreover, no one even bothered to inform or post tracking details that the book parcel is lying in Begusarai city since 14th Jan. Only on 19th Jan when we personally called various nos. we got to know the books are lying 3 km away for so many days. When asked this delivery person why can't he deliver the parcel when First Flight accepted this parcel to deliver the courier? A bizarre reply by this arrogant delivery person was that he didn't accept this parcel whereas it was his management's mistake to accept this parcel and he can't deliver in the delivery address which is 3 km from Begusarai. These people gave an impression that First Flight Courier is a very irresponsible company which turned out t be true. Please note you are into delivery business and if your boy can't deliver parcel either you shouldn’t be in business or First Flight should not have accepted the parcel initially. Since your guy was very adamant. So I wrote a complaint mail as none of their phone nos. is working. 1. Not informed about our Parcel and keeping it in your custody for so many days. 2. Non-delivery of parcel. To my astonishment no one even bothered to respond to my mail complaint. No wonder I realized that why this guy was behaving so idiotically as there is no one to monitor and staffs are working according to their whims & fancies. Today the guy called to inform that he can't service hence returning the parcel to the origin. Was this information helpful? | |||||
First Flight Couriers customer support has been notified about the posted complaint. | |||||
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+91 52 2394 4444 [Lucknow]
+91 40 3944 4444 [Hyderabad]
+91 80 3379 9999 [Bengaluru]
D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
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