First Flight Couriers — late delivery of pan card

Address:Agra, Uttar Pradesh, 282010
Website:www.firstflight.net/index.php

They have my pan since 04.07.17 and not send my address till date 15.07.17.
When talk to courier department then say me, their courier charges rs. 140 from mumbai to agra and your pan card is only 160 cost.
So, delivery is not possible at the same time. When you have most urgent need then you pickup from first flight courier office & also not sure about delivery date to my home address.
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    +91 52 2394 4444 [Lucknow]
    +91 40 3944 4444 [Hyderabad]
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    First Flight Couriers Address
    D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
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