First Flight Couriers — material returned - parcel no. r991b1637297 without any information.

Address:

209311

Tracking details - # r991b1637297
Returned to origin
Delivered on:
Signed by:
Shipment progress
Open
Location
Date
Local time
Status
Kanpur
[protected]
12:19
Return to origin - kar panki
Jainpur
[protected]
16:44
Pending - late arrival of c/ment, schedule for next day delivery
Kanpur
[protected]
11:29
Arrived at kanpur hub branch
Kanpur
[protected]
11:29
Arrived at kanpur hub
Jaipur
[protected]
00:28
Dispatched from jaipur hub
Jaipur
[protected]
21:51
Booked at jaipur hub

I have copied history of a package above. When i contacted at local kanpur hub number [protected], he informed me that my address is not in their service area. I want to know that why the parcels are being booked at first place when same will not be delivered due to service area problems. Your organisation is eating money of its customers then you are providing these kind of outstanding services to them.