First Flight Couriers — non delivery of consignment (docket no. u991m1140197

We had booked one consignment on 3.8.17 to be delivered to trimex sands private ltd. At srikakulum, andhra pradesh. The said consignment was returned back with out any reason and the delay was about 10 days. Whenever we requested to return back the courier charges, the office refused to give the same. It was a very important document and non delivery of the same caused loss to the company.
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