First Flight Couriers — Not update on consignment and even courier person don't know the details

Address:	Chennai, Tamil Nadu, 600018
Website:	www.firstflight.net

Consignment was send for urgency by air from Pune to Chennai. Reached Chennai by 21st morning 9:45 am. Shipment was suppose to deliver just 30 km from city and there is no one on the organization know the status/ physical presence of the shipment. When called to the customer care the executive was so arrogant that he dont know the information and cut the call in between. Am lodging this complaint after 24 hours of no response. My advice to people is read this complaints and provide business based on the quality of service the FF is providing to customers and not just the high paid cost.
Shipment # M[protected].