First Flight Couriers — product not delivered and harassment

Address:

700135

First flight courier, one of the worst fraud services in the country. My brother had sent me a book as my birthday gift. It so happened that the product had arrived to the regional office at kalkhali which is approximately 10kms away from my home. I'm a student, also doing my part time job and those bloody courier agents are so reckless and they don't even inform me about the parcel which arrived at their office and rather they keep quiet amongst themselves and when i call they make some pathetic excuses and they ask me to go and collect the parcel from their office. I mean seriously, i'm expected to travel this long distance for some small book which will cost me another 60rs just for travelling and the courier cost was 95rs. If they're charging this high for a small packet, then how can they be so negligible so as to not deliver the product on time. It's been a month since the product has been lying over there. This is highly unacceptable and totally disappointing. Atlst dtdc and india post have prompt services and they ain't like these # people.