First Flight Couriers — rakhi delivered too late

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201306

Hi, my First flight id J991M7593743. Courier done from lucknow on 18/08/2018 and i received courier today 02/09/2018. On Courier envelope mention that its Rakhi Inside and courior service confirm that courier will reached before rakhi. But your noida first flight courier service late it. My courier reached before 24/08/2018 at your noida office. Today when i received courier after many calls, your delivery boy told me that this courier delivered wrong address by mistake. How it is possible. On courior envelope both side address mantion how any one delivered it wrong address and who received it.please look into this matter and take action