Firstcry.com — cancellation of order number 6910771sp85030955

Today i placed the order online of products at sharp 3 pm and applied the coupon as there was an offer today (First 500 orders free) and my coupon fcte6190552l19s was placed for 100% free scheme. I was asked to make the payment of rs 50 and i made the payment through net banking. The amount got deducted from my account but after some time i got the mail that "your firstcry order no.6910771sp85030955 have been cancelled, since your transaction has been cancelled by the authorising bank". How can they say that the transaction has been cancelled by the authorising bank whereas the amount has been deducted from my account.
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