Firstcry.com — complaining about orders which I didn't place but getting updates and calls

I am getting calls from firstcry delivery person and messages from first cry that I placed order. But I didn't. When I called customer care they are asking me to ignore. I didn't expect this response. I can't receive unwanted calls against some other orders which I didn't place. I want this to be corrected immediately.

Below are awb numbers which I didn't place order but getting calls against those order.

1 out of 6 item(s) of your FirstCry Order are shipped via Xpressbees AWB:[protected]. Track on goo.gl/KUia7h .5 remaining item(s) in process for shipping
3 out of 6 item(s) of your FirstCry Order are shipped via Xpressbees AWB:[protected]. Track on goo.gl/KUia7h .

2 remaining item(s) in process for shipping
Last 2 item(s) of your FirstCry Order are shipped via Xpressbees AWB:[protected]. Track on goo.gl/KUia7h This completes your order
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FirstCry.com customer support has been notified about the posted complaint.
Dec 09, 2019
Updated by Deepa06
In spite of sending multiple mails to first cry customer care I didn't get ny updates from first cry. I keep receiving calls from first cry delivery agents. When this problem will be resolved.
How come first cry can be like this without responding to the mails. They need to solve this issue
Dec 09, 2019
Updated by Deepa06
Your FirstCry.com Order with 3 item(s) of Rs.0 will be attempted today by YALLALINGA-[protected].
Xpressbees has held Delivery of your FirstCry.com Order AWB:[protected], as consignee was not available. For assistance, please call[protected]
Xpressbees has held Delivery of your FirstCry.com Order AWB:[protected], as consignee was not available. For assistance, please call[protected]
Xpressbees has held Delivery of your FirstCry.com Order AWB:[protected], as consignee was not available. For assistance, please call[protected]

How come order can be placed with zero rupees. Something is not correct. Please block that account
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