Firstcry.com — Exchange request cancelled for fake reason

Address:

Ayiliam House-46, Ponnekara, LBS Road. AIIMS PO, Kochi, LBS Road. AIIMS PO, Kochi

Maene 30 december 2022 ko toyzone scooter pink and purple colour ka manual push scooter order kiya tha..

Jo ki 18 jan 2023 ko delivered hua..
Delivery v bohot late hua tha.

Product jab dekha tob damage tha mae direct cry ko email kiya pics k sath.. Aur unhone suggest kiya exchange ka..
Maene exchange request diya 20 jan 2023 ko..

Aur aaj mujhe msg aa raha hai ki mera exchange request cancel ho gaya kyuki mera ghar ka address galat tha.

Ab mae raatko raat apne pure pariwar k sath apna 2 manzila ghar leke kisi dusre planet me chali gayi jo address galat k wajah se exchange request cancel hua...

Please help... First cry itna scam kar raha hai really..jab me pregnant thi day 1 se maene isne samna liya ab ab ye ayse scam kar rahe hai...

Sab log mehnat se paisa kamate hai aur ayse damage product mila toh kaise hoga...

Mujhe paise v nahi chahiye aap mera product exchange toh kar sakte ho..

Please help. Mae saare screenshot upload kar rahi hu...please help me team.🙏