Firstcry.com — First cry supplied one and half years old bottles of Patanjali Product

Grievance against
First Cry
Online shop
Mumbai

Order ID 12611032CEOB631081

Subject
First cry supplied one and half years old bottles of Patanjali Product

We have purchased four bottles of Patanjali bone capsules MRP RS 250 for each bottle. They never mentioned that they will provide one and half years old item.

Shocking we found that all the four bottles are one and half years old. Why? Why we were sent one and half years old product? Why the supplier did not send items from the fresh stock with fresh batch number rather than providing items from such a old stock. When we place order we do it in good faith trusting we will get fresh stock and not from the stale stock. Such old bottles are not acceptable and therefore replace them with fresh stock which fresh best number product only.

Make a note as follows in reference to your reply against our grievance foupplied by you this morning.
1. All four bottles belong to the same batch and therefore all are one and half years old and therefore not only one but all the four bottles are to be replaced with the fresh bottles from fresh batch.
2. You have mentioned about return pick up. We have asked for replacement and not refund. Therefore supply fresh bottles and collect back all the four old bottles.
3. Do not send anybody only to collect back the defective items but replace them simultaneously against fresh bottles.
RK Agarwal

showing all for bottles
All details batch number and manufacturing dates