Firstcry.com — Not received order

I ordered 2 tshirt and 2 lounge pants to firstcry.com on 18 oct and at the time of placing order they said you will receive 3 product out of 4 on next and remaining 1 product will get on 23 oct . I called multiple times to customer care and they said again and again please wait please wait. I even called courier company they also said wait 24-48 hours on 23 oct . Today is 28 oct still i didn't receive the order. Also I placed one more order to this website on 25oct and 27 oct is delivery date for the same. Also I didn't receive the second order also. I am sharing the order details in the images. Please provide me resolution as soon as possible.