Firstcry.com — product delay and delivery incorrect quantity

I order two quantity diapers from FirstCry.com. It’s was delay for 20 days. And received only 1 quantity. After lot many times follow up from my end. I had received the product but only 1 quantity. I have called 3 times and I have send mails many times. They have denied the services. I paid for two quantity. I received only 1 quantity after 20 days.
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FirstCry.com customer support has been notified about the posted complaint.
Nov 19, 2019
Updated by Roopesh kumar m
They should delivery the product or give me compensation.
Aug 29, 2020
Updated by Roopesh kumar m
Still there no update till now
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No status for delivery status . very delay . first i cancelled the order for late delivery they said it is lost during shipment . in 2nd order already 12 days gone no status for delivery saying plz wait 48 hrs.
order detail 3832993SW6075F981
contact detail [protected]

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