Firstcry.com — charging more than mrp

Address:

Bangalore, Karnataka

Have realised for the last two transactions first cry is charging more than the mrp (Not sure how many times i have paid in excess).

Instance 2 : order number :2602748sxy019e903
The mrp of the product (Chico tooth paste) is 279 rupees. I had ordered for 3 of them. So 3*279= 837 and i had a coupon code of 320. So 837 - 320 =517 however the amount i was asked to pay is 563.53. I am really wondering why first cry is charging more as taxes. If we buy the same product is a shop the product is sold at 279 but first cry is charging 279+ tax which is no whoever mentioned in the product.

When i wrote to the customer care, they are saying gst is applicable. I am wondering from where the gst comes into picture.

So now i got a call from the cusomer care and they say that they have given me a discount and for discount they will charge me gst which is totally not acceptable. They are giving me a 9% discount and finally, i end up paying more than the mrp which is definitely not correct.

When already oru product price contains taxes etc, i do not want to pay more money than the mrp.

Instance 1 (Disney product) : mrp of the product is 259 and first cry mrp tag is 319. Looks like they missed to remove the company mrp.. So when raised this complaint, after several follow ups they refund the 60 rupees.

Screenshots added

This is totaly not acceptable. I wold request you to address the issue