Firstcry.com — I purchased a baby rocker from first cry store and next day the handle in which toys were hanged that damages badly because of not good quality..

Address:Anjush Kunj .. Gulab Nagar .. NH-7 Road .. Rewa (M.P.)
Website:FirstCry.com

I purchased a baby rocker from first cry store and next day the handle in which toys were hanged that damages badly because of not good quality..
I went to store next day for complaining and they said that handle will be replaced.. They will order another from company... It’s been 2.5 months but they are not responding & resolving that issue.. They are just making us fool from long time.. That baby rocker cost near about 6.5 thousand... When my baby was 3 months old we purchased that baby rocker.. My baby is now 5.5 months old.. What would i do with that baby rocker.. My baby is not comfortable on that as she is now 5.5 months old... I went to store yesterday still they were making us fool & saying we placed order but company is not sending that handle.. I told them yesterday that i must complaint a report in the company directly & they were ok for that even.. Please resolve my issue as soon as possible.. If any customer needs a purchasing that much costly product from your store then that is your duty to take care about every query of customer.. My purchased contact number is [protected]... And contact details are [protected]
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Jul 23, 2020
Updated by Akshita Anju Agrawal
I purchased a baby rocker from first cry store and next day the handle In which toys were hanged that damages badly because of not good quality ..
I went to store next day for complaining and they said that handle will be replaced .. they will order another from company... it’s been 2.5 Months but they are not responding & resolving that issue .. they are just making us fool from long time .. that baby rocker cost near about 6.5 Thousand ... when my baby was 3 months old we purchased that baby rocker .. my baby is now 5.5 months old .. what would I do with that baby rocker .. my baby is not comfortable on that as she is now 5.5 months old ... I went to store yesterday still they were making us fool & saying we placed order but company is not sending that handle .. I told them yesterday That I must complaint a report in the company directly & they were ok for that even .. please resolve my issue as soon as possible.. if Any customer needs a purchasing that much costly product from your store then that is your duty to take care about every query of customer .. my purchased contact number is [protected] ... and contact details are [protected]
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