Firstcry.com — materials order but still not deliver by www.firstcry.com | |||||
Dear Sir/Madam, Please note that I ordered ( Order No-3848317RNV8240707 dated-16.08.2018) and duly paid Mummy Poko Pants Diaper XXL 22 Counts x 4 (four) Pkts on 16.08.2018 at www.firstcry.com schedule delivery date was 21.08.2018 after reaching the materials in Guwahati due to unknown reason they are unable to deliver the said materials. When I contacted their customer care they told me due to heavy rain in Guwahati they are unable to deliver on 21.08.2018 and they will definitely deliver it on next day i.e 22.08.2018 after 22.08.2018 again I contacted with the customer care they told me my cell phone was not reachable so they are unable to delivery and they promise my they will deliver surly on next day i.e 23.08.2018 after 23.08.2018 again I contacted with customer care they told me it will take another 72 hours. On 28.08.2018 again I contacted with the customer care Ms. Gaytri (Floor Manager - Customer Care) told me please give her time upto 4.00 pm today i.e 28.08.2018 she will resolve the issue. Such a harassed and disappointment circumstance I write this mail please do the all necessary actions / steps to deliver my products. Regards, P.K Nath [protected] Was this information helpful? | |||||
FirstCry.com customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
Quantity 2 books delivered only 1
Reply
Poonamrj's reply, Sep 26, 2018
Order 2 quantity delivered only 1
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