Firstcry.com — no refund of cancelled order-28th feb - order# 4843882rue966d436
GGowrish Rai on Mar 4, 2018
While placing the order there was an error in payment gateway and the order got cancelled. On speaking to the bank (Hdfc) from which the amount got deducted they directed me to merchant as it is a payment gateway issue. The merchant has denied taking any accountability on the resolution and has informed me that i have to solve it myself.
This company has no ethics whatsoever and doesnot care about its customers. Request you to take this matter up on priority
[Mar 04, 2018] FirstCry.com customer support has been notified about the posted complaint.
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