Firstcry.com — not able to login to view my wallet

Address:560079
Website:first cry

I have cancelled one order which i have paid throught online payment with the help of firstcry coustomer care as the told that my refund amt will be in my wallet but later i am trying to login tho view my wallet but i am not even i have request for passaword but according tho also i am not able to login so plz guide how further order using the wallet amt
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    FirstCry.com Phone
    +91 20 4660 8100
    FirstCry.com Address
    Office Apartment No. 10, 11, 12 & 13, 2nd Floor, Primrose - The Mall, Baner, Pune, Maharashtra, India - 411045
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