Firstcry.com — pampers pants diapers large-64 (quantity 2) order no:6006488trb3012893

Address:sapoorji, 700135

I have ordered pampers pent diaper large-64 (Quantity 2) and they commitment to deliver on 27th jan-2020.
I have register complaints on 27th jan-2020 due to not delivered. I have talked with customer service for quick resolution but i don't know they raise concern against my order no: 6006488trb3012893. And after fed-up to talked with customer service i have canceled my order and i have lost 500 rupees to purches another order. I want to revert my all money rs-1213.65 immediately with interest.
I have very very bed experience with firstcry never ever seen.
I want my money back immediately.

I suggest to improve your customer service, so that no one can helpless on that. Because they always told it will resolved by within 72hrs but they have escalate or not we don't know. Please try to communicate/share with complain id or escalate details for customer satisfaction.
Was this information helpful?
No (0)
Yes (0)
FirstCry.com customer support has been notified about the posted complaint.
Jan 29, 2020
Updated by Nitun Kumar Bhoi
I want my money back immediatly.
Complaint comments 

Comments

I purchase Himalaya diaper and the quality is worst I can't use for my baby they can't absorb pee of baby they will get leak please help me sir I use diaper for night and in morning the diaper get leak Sir please take this packet from my house and refund my money I don't want to use this diaper for my baby

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FirstCry.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    796
    Pending
    0
    Resolved
    45
    FirstCry.com Phone
    +91 20 4660 8100
    FirstCry.com Address
    Office Apartment No. 10, 11, 12 & 13, 2nd Floor, Primrose - The Mall, Baner, Pune, Maharashtra, India - 411045
    View all FirstCry.com contact information