Firstcry.com — received defect product

Akkii

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400017

I had purchased luv lap baby stroller with mosquito net orange and black - 18154 from first cry before 1 month at my wife house in south as gift. Of baby born.
I stay in mumbai after a month yesterday night i had open the box as my baby is coming to mumbai in next weak so i had install the stroller while checking on you tube. Yesterday i come to knw that footrest is missing.
I had paid full amount of 3500/- and they send me a defect product i am shocked. Then i had complain to first cry email id. Rather then take a action against the seller they teach us rule and regulations. I told them i don't need a replacement just repair it. They not agreed. I felt i had waste 3500/- bcz first cry is not care about there buyers and do care of sellers. It's cheating with me. I have proof of damaged stroller please coordinate me.
Order number 4323111qly20f0497
Mail id. - [protected]@yahoo.com

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FirstCry.com customer support has been notified about the posted complaint.

Oct 17, 2017

Updated by Akkii I had not received any information from first cry. Com They send me a defect Product of Rs 3500/- .
Here I want to tell everyone pls be carefull before purchase from first cry.com

Oct 20, 2017

Updated by Akkii First cry never thought about there customers. Still I had not received any solutions from them. They do care of there seller not buyers.

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Comments

Aditya Paikra

from Jabalpur, Madhya Pradesh

Please cancel my order. My order no.4855819QJ43174059 please cancel it.I ordered it by mistake. My [protected]@gmail.com

sailic

from Panaji, Goa

I need to cancel my order number 4656966QO475FA900 immediately. I need to change products in the order. Please cancel it as soon as possible. There is no option of cancelling. The website only showed an option for return.