Firstcry.com — refund status

Address:560103
Website:firstcry.com

I have ordered luvlap starshine baby walker - blue of rs.1413.46. I have returned the product with shipping charges rs.300 but due to couier unservice in bangalore location to firstcry warehouse it returned back to us. Now totally rs.1700 loss for me. Please look into this issue and refund my amount as soon as possible. Please find below details for your refernce.

I called firstcry customer care and raised many complains but no response from them.

Order number: 6174465rj401a4776
Return id: 12318754
Return initiation date: 30 oct 2018
Status: under review
Awb number: [protected]
Shipping company name: franch express
Return reason: defect
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