Firstcry.com — return requested no pick up done no refund done

Address:	Rajkot, Gujarat, 360005
Website:	www.firstcry.com

I had requested return for a product and 15 days have passed, i daily call at the customer service no for the reverse pick up but no body comes for the same and call centre people just keep on giving false assurances that the same will be done asap. And their is no definite timeline being given by them. I think they are trying to force the customer to use the product by not doing the reverse pick up. This is their strategy. Very poor service. Please never buy products from firstcry