[Resolved]  Firstcry.com — shipment not delivered but status showing it is delivered

596016oto6bade1a is not delivered to us and status shows it's been delivered on april 4th. Could someone look why this is wrongly updated and hope this gets resolved and i get the product as soon as possible.
I have checked with my neighbours and security person, and have been told that they have not received the packet. I believe this is been misused on the time of delivery by the delivery person during the lockdown.
I am happy if i receive the money refund or a new packet. I have been a regular customer since years, and give my concern some priority during this odd times. Don't close the query without my confirmation.
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Apr 18, 2020
Complaint marked as Resolved 
Got call from Ecom executive that the product couldn't be delivered due to lockdown and delivered status was updated for everyone even with out delivering.
FirstCry.com customer support has been notified about the posted complaint.
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