Firstcry.com — shipping charge for cancellation of order

Address:	Kolkata, West Bengal
Website:	Firstcry

I have ordered pampers pants on 8th or 9th october and is showing that it will be deliver on 22nd october. Since delivery is taking a very long, so i have to cancel the order as i had to purchase it from retail shop.
Today i came to know that rs.50 will be deducted for shipping charge as it has already been shipped.
Now my point is why this charge will be taken when the problem is from your side. I have ordered pampers for my baby and if get delayed in delivering the product then i have to go for alternative.
I would make sure from now onwards i will never buy anything from firstcry and will also suggest everyone not to purchase anything from here as it would cheat you.

Regards,
Susmita guha niyogi
Ph no-[protected]