Firstcry.com — wrong dispatch and damage product and fake updated on app

Address:Rezang La Road, 122017

Dear team,

Case - 1

I have ordered 4 packets of diapers

Order no[protected], 45, 46, 47 (Prepaid)

And i have cancelled the same as well in sometime only.

Cancelled order was delivered to me in the afternoon (Today).

Also one packet is damaged out of 4. Kindly take return of my complete (4 packets of diaper) and refund my money. Pics attached.

Case - 2

I have ordered 4 packets of diapers

Order no[protected], 94, 40, 41 (Cod)

Oder amount rs - 4475.52

I got the message that client refused to take the order which is wrong information.

Kindly do the delivery.

Complaint number for both case - 7513094

Spoken with coustmercare - ms. Swarna

Kindly help me with the same.

This is very poor example of service.

Regards

Milan puri

[protected]

Puri. [protected]@ymail.com
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FirstCry.com customer support has been notified about the posted complaint.
Mar 17, 2020
Updated by Milan Puri
Dear Team,

Case - 1

I have ordered 4 packets of diapers

Order no[protected], 45, 46, 47 ( prepaid)

And I have cancelled the same as well in sometime only .

Cancelled order was delivered to me in the afternoon ( today).

Also one packet is damaged out of 4 . Kindly take return of my complete ( 4 packets of diaper ) and refund my money . Pics attached .

Case- 2

I have ordered 4 packets of diapers

Order no[protected], 94, 40, 41 ( COD)

Oder amount Rs - 4475.52

I got the message that client refused to take the order which is wrong information.

Kindly do the delivery .

Complaint number for both case - 7513094

Spoken with Coustmercare- Ms. Swarna

Kindly help me with the same .

This is very poor example of service .

Regards

Milan puri

[protected]

puri.[protected]@ymail.com
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