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Fitness World Complaints & Reviews

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Last updated Feb 12, 2022
Complaints 24
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3
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Fitness World Phone Numbers

Toll free
1 800 123 5711
82
20
Phone
+91 12 0450 9000
42
10
+91 93 1320 4642
29
10
Fax
+91 12 0450 9090

Fitness World Website

Fitness World Head Office Address

A-43, Sector 63
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Fitness World reviews & complaints(24)

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P
preeti mandeir
Feb 12, 2022
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Regarding the pathetic service of fitness world

Address:Shri Ram Nagar, 4/45B

We have purchased tread mill of fitness world. Their customer service team is really pathetic .one of the service person came n took INR 1200 AS service charge and said PCB will change in INR 7500.WE agreed then he said it is not available in stocks. After one month we again approach to customer care then they said PCB Cost INR 14500...This is really making fools to the customers....
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Address:Wx-18, opp GNDU COLLEGE, BASTI NAU, JALANDHAR(Punjab)-144002

I have purchased a gym combo of 30kg and a flat bench on 07JAN2022.
Order ID is 27032. After multiple mails and phone calls they sent me an email saying that your pin code is non serviceable on 19JAN2022. Some lady called me and asked me for alternate pic code and I have given the alternate pin code which is 533101 which she has accepted to ship the items. After that no communication from the Fitness world even I am continuously sending...
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M
Manojdass
Jul 5, 2021
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Regarding service

Address:147 N9 avvaiyar theru, thuraimangalam, perambalur post, Tamil Nadu 621220

I have called many time for service but no one came, my address 147 N9 avvaiyar theru, thuraimangalam, perambalur post, Tamil Nadu 621220...
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Address:5th St, Block AI, AI Block, Anna Nagar, Chennai, Tamil Nadu 600040. Phone 099626 05114

I have purchased one Thread Mill BSA WORKOUTS. Model No. T-330, with Bill No. 1742 dt.[protected].
I noticed that the Thread Mill developed once problem since it did not work properly. I registered a complaint through phone during 2019.
One Technician by name Mr. Rajesh whose Mobile No.is [protected] inspected the Tread Mill during August 2019. He dismantled the Thread Mill completely and said that there was some Technical problem....
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N
n.thomas
from Delhi, Delhi
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Airbikd

This is regarding my grievance arising out of the purchase of an Airbike worth Rs. 9000 from your store (Sector- 63) on 6th December 2020. My purchase of a treadmill worth Rs. 35, 000/- & the said Air Bike was delivered to my house on 8th December 2020. On 10th December 2020. Neither of the products contained any branding and when enquired two people were sent to my house to paste stickers on the equipments 2 days later. I brought my seating...
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Address:Fitnessworld.in

I made a purchase of home gym 48 kg set today and made the payment via gpay. However, after payment when I checked the order history I could not find any order placed details but money is already transferred to them. I tried to contact them via phone number provided in their website. They picked call and told me to sent to WhatsApp the transaction details to them via WhatsApp. But no response received and not able to contact them via phone...
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A
ajayshekhawat
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For refund

Address:Wx- 18 Basti Nau, Opp Gndu College, Jalandhar City 144002, Punjab India

I ordered a product from fitnessworld.in on 13/09/2020 my order id is 23677. They took money while ordering and after two days they sent me a mail that the product can't be delivered on my Pincode. They took money and then saying that product can't be delivered, so i cancelled my order. I am asking them to return my money but 15 days of time also they have not refunded my money....
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Address:Mumbai, kalyan

My product order date is[protected] and i am getting the product from you on[protected], ok no problem i can understand it is lockdown issue but i am very disappointed with your service, don't you take care of delivery after shipping the product? First your product is delivered so late, then the packaging conditions of the product you get are badly cracked, you talk rubber plates and send pvc plates, thank you. One of my weight plates was...
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Address:FitnessWorld.in C/o Fitness World Wx - 18, Opp GNDU College, Basti Nau, Jalandhar (Punjab) India 144002 Contact Us at -: +91-88376-55565 +91-9888262752 Email Us -: [email protected]

Ordered online through the website for
26 kg adjustable home gym package, rubber plates + flat bench + 3 rods + gloves + belt + gripper, model: 58475, qty:1, order no:21500 dtd 2nd aug 2020.

Made the payment via instamojo payment id: mojo0802t05a88649037

Tried to reach the seller but no answer in both phones.
The site says that "ready for shipping' from day 1 once the order was palced.
br...
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P
Prbhat kishor
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I did not receive my order yet

No response from the seller I have I have ordered one of their item on 6th of August 2020. Till now nothing. It's already 21 of August. They don't care....
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K
kDhananjay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

20 Kg Wt. order on 31-July-2020 still not received

I have order the 20 Kg wt plates on 31-July-2020. still not received. I tried to reached by call +[protected]/+91-[protected] then every time I am getting recorded reply that call is busy. I am trying continuously since 10 days but same recorded reply.

Also I saw that there is no 'order cancel and refund' option or I could not found it.

site:
http://www.fitnessworld.in/...
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B
Bharat_iccf
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dealer delaying the refund intentionally

Address:FitnessWorld.in C/o Fitness World Wx - 18, Opp GNDU College, Basti Nau, Jalandhar (Punjab) India 144002

Date of the purchase: 01 June 2020

Dealer Company Name: Friends Trading Company
Dealer Owner Name: Gautam
Dealer contact no.:[protected]
Dealer email id: [protected]@gmail.com

As per the dealer's website, address is as below:
FitnessWorld.in
C/o Fitness World
Wx - 18, Opp GNDU College,
Basti Nau, Jalandhar (Punjab)
India 144002

Description:br...
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C
chandan38183578
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Home gym equipment

I have book home gym equipment 20 may, and provide rvigo trackinh nbr bt all fake chutiya banne ka kam hai iska order le ke product nahi deta jhuta nbr de deta hai, public ko chutiya banen ka kam hai iske upar ab fir hi karna apdega...
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V
venkataraman jayashankar
from Chennai, Tamil Nadu
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about the order I placed on 7th of this month.december

Address:Dindigul, Tamil Nadu, 624005
Website:Www.fitnessworld.in

Sir i purchased a pull up bar from fitness world.in, through online shopping on 7th of december, till now no communication regarding the same, their website says products will be delivered in 8 days.
Their toll free number doesn't work, no response when contacted through phone,
They have given a dtdc shipment number which says non existent. Kindly guide me....
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R
rohitaggarwal1987
from Burla, Odisha
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fraud in replacement of motor

Address:New Delhi, Delhi, 110032
Website:www.fitnessworld.com

I am using a z6 model of fitness world for the last 4 yrs approx. My trademill motor was doing some issue in running so the company person came and changed the motor as it was in guarantee period but that guy has installed a 1.25 power motor instead of 2.5 power. This company is a big fraud in customer service. I will sue these guys every where. Poor service...
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S
Sherry Squires Macken
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bill payment

Address:V3T 1N9

I have been a member since 1990 with no problems on my account. The day after i came back from a month long trip i get a call that my nov. Payment did not go through and they wanted my bank info asap. I said i will call them back after i found out what happened. After calling the bank and fitness world i found out they tried to take the payment out of my nephews account who lives with us and has his own membership not connected in anyway...
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Address:144002
Website:www.FitnessWorld.in

I ordered 40 Kg Branded Home Gym Package New Designed Weight Plates model 99001on 12/11/2016and paid full value Rupees 4999 of having order number 12351 from www.fitnessworld.in.After so many unanswered followups got email on 25/11/2016 that my order has been shipped through Fedex awb#[protected]. Till writing of this complaint I didn't get the order or any more communication from fitness world despite my several email messages to them. Upon...
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S
sasmita1978
from Siwan, Bihar
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Cockatoo treadmill: damaged condition no response

Address:Lucknow, Uttar Pradesh, 226007

I have purchased one cockatoo motorized tread mill:
Date of billing: 21/01 2016
Shop name: friends sales, jallandhar
Order id: 10763
Issue: hood cover (Motor cover) broken and end cap broken, meter display is not visible not working.
I have mailed all the information along with photograph, called several times, no response. This is a long pending issue since the month of jan-16. No hearing, no response,...
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D
dibyashanka chakma
from Delhi, Delhi
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I didn't receive my parcel or money back

Address:Jalandhar, Punjab, 144002
Website:WWW.FITNESSWORLD.IN

I order and paid gym dumbell worth rupees 1400 of having order number 10841 from www.fitnessworld.in on 23 jan 2016...The order rebounced back after i couldnot receive the parcel due my absence in address for short time via fed ex courier of airway bill[protected].When i contacted the fitness world customer, , , via emails ..And calls, , , they didnt reply anything for reimbursement or resend the parcel to my said address in vijaynagar...Please...
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Address:Ahmedabad, Gujarat, 382330
Website:www.fitnessworld.in

Hi,

I ordered a 4in1 treadmill on fitnessworld.in jalandhar based company selling fitness product online.

order placed on 17/10/2015.

mail received with fedex docket no.on 22nd

after 12 days product not delivered so i called company customer care & office no.but there is no response & over email also no reply received.

fedex confirm that no shipment booked...
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