Fitternity — gym membership

Address:Mumbai City, Maharashtra, 400099
Website:www.fitternity.com/mumbai

Fitternity advertised for golds gym membership for huge discounts so i got lured and became member and paid them online. When i went to golds gym andheri it was golds gym but there was no shower, handwash, sauna, steam and faclities were very unhygeinic for members.in the first day i told i was told i am not happy about this and dont want to be member there. They didnt refund my money
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Sep 06, 2018
Updated by apsinha78@
Customer Care of Fitternity response time very poor. They told be to get back to my in 7 days. After 10 days i had to follow up with them. They twisted my complain on their own, didnt gave prompt response. Fitternity customer care is very poor
Complaint comments 

Comments

They are fraudsters. I had purchased a sessions pack from them. However after I reached the location I was told that the class was rescheduled. This has happened to me 3 times. Fitternity just gives some false reassurance that this won't happen again. They are the worst. They refuse to refund my money
Very very bad customer service. Frauds they are. Looted my money and now after promising to revert in 48hrs time they disappear. Don't and fone calls or revert msgs.
Fitternity is a fraud as they not able to provide any gym session. Its get cancelled or it is not available. After it got scheduled post 2 weeks of booking, the gym didn’t allowed me to get in, as they said there is no such tie up with fitternity. Please take a necessary action.

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    Mumbai
    Maharashtra
    India
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