Flaberry.com — Did not receive the delivery nor is the money refunded

Tania Sinha999

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110019
Website:	www.flaberry.com

Ordered a bouquet on mother's day for delivery in ranchi, they claim to deliver the same day. Their customer care is very poor, i called about a 100 times and no one answered.
Then the next day they say they delivered it, i did not get any delivery. They probably sent it out to some other address and when i am asking for the signature and phone number proof they are saying they have delivered it and end the chat.
This is a very messed up and unorganised website, they are not even refunding people's hard earned money.

+1 photos

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Flaberry.com customer support has been notified about the posted complaint.

May 16, 2017

Updated by Tania Sinha999 I ordered a bouquet on mothers day for a delivery in Ranchi, they claimed to deliver on the same day but did not. I called on their official number 100 times but no one answered and the customer care is very poor and next to zero. No one to answer or be accountable to the customers. Then the next day they tell me it was delivered where as i did not receive it, i demanded for the picture of the signed and received receipt and they still have not shown it. They say they delivered it. this is so not fair, you cant just deliver it on any address and get done and not even refund the damn money.
attaching a picture of how one of their customer care executives responded on chat