Flaberry.com — non delivery of flowers-order id[protected]

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	www.flaberry.com

Hi,,

I didn't receive the flowers i paid rs 599/- for dated 26 jul.
Inspite of repeated mailers and calling them over phone to refund my money back, even after 14 days, i am yet to get my refund in my bank account.
When asked for refund they are just saying it has been credited to my flaberry account. Why the hell i need to maintain flaberry account. I dont need any.
I want the money to be credited back to my bank account with immediate effect. Please let me know whom to reach /escalate to get my refund in bank account.