Flaberry.com — order id[protected]. not delivered yet

Address:

122001

I ordered my product on 14th of feb 2019 at around 11 am and the delivery date was also the same which was 14th feb 2019. But the order is not delivered. I raised a lot of tickets regarding this but human interaction, even no reply to the emails at all. I totally frustrated right now as my hard earned money is getting wasted. Seems like somebody did a fraud and stole my money.
More importantly, this company ruined my valentine as the gift is not delivered to the expected person.
I need my money back as well as i want compensation for my relational issues.