Flaberry.com — order number[protected] not delivered

Address:

Malappuram, Kerala, 679576

Place an order on 13th feb 2019 for a delivery on 14th feb 2019, paid through credit card
Order number[protected]
Cute teddy with red roses -1 no
Chocolate truffle cake half kg - 1 no
Item not delivered.
Only received a sorry email.
Requestes for call back - no result
Complaint registered - no result.
Not getting any responses from flaberry.