Flaberry.com — product never delivered

I placed an order with flaberry.com (Order # [protected]) for delivery on 14th feb and as mentioned by the others in the forum, even i received an email at 8.19pm on 14th feb that they would not be able to fulfill my order due to large number of orders. Please note the following: -

- this company does not have a human interface at all. There is no contact number where consumers can call or reach them.
- the only option is to use the chat window but event that has been disabled since yesterday.
- there is zero accountability to any commitment made. I have not received any call or email about what happens to my payment and the order!
- i made a mistake and placed this order on flaberry.com based on some of the positive reviews that were posted about them. All i have to say is those guys have been plain lucky!

This company is either a thoroughly unprofessional one or a plain cheat/fraudster! At the moment, i do not know which. Am still awaiting some human interaction to be initiated from their end.