Flaberry.com — refund complaint

Address:

8-4-548 D, Old post office lane, Shanker Lal nagar, erragadda, Building opp HDFC ATM, 3rd floor, near GS mobiles, Hyderabad, Andhra Pradesh, 500018

I had placed an order on flaberry, however, due to them not being able to deliver it from the same merchant, i had requested for a cancellation and refund. I had paid for the order using my bank account and i was told that the refund would be processed in 5-7 business days. However, i now receive an email stating that they've refunded the amount to my flaberry wallet.

How is this even possible?? I need a refund to my bank account onlyy!!!

The customer care team does not bother to reply or do anything about it.

Moreover, considering this was my 1st order and 1st ever bitter experience, i will never consider placing an order from their website