Flashstar Commerce — no any other update regarding shipment of my order

Iam ordered a redmi k20 worth rs 20000 from flipkart and his seller name is flashstar commerce. Iam ordered this product on 2nd october 2019 and after placing my order no any other updates recieved since today. Is that the service you giving to your customer... Iam strictly disappointed by this type of service... I have paid the total amount using my debit card. My order id is od[protected]. Iam seing that this company is not as per the consumer expectations... All the customers raise same issue... If this complaint not resolved then i will going to consumer court...