[Resolved] Flipcart — hp laptop

Sanjay750

from Palampur, Himachal Pradesh

Address:

Faridabad, Haryana, 121004

I got a defective piece and raised a replacement request but still not getting any resolution and one of your executive schedule a call for today but i didn't get any call and i tried to reach you in your toll free number but just getting a feedback that i will get a call after 15 minutes and then no one called me.
I got frustrated and have been following you from more than last 20 days.
Now if i don't get any resolution then i am gonna raise a complain in consumer court against flipcart

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Jan 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 29, 2017

Flipkart Customer Care's response We had interacted with the customer, customer he received the product, and stated he is unable to get the wifi option and from manual he is unable to get the data, and he downloaded the application still it is not working, informed customer to get in touch with the brand so that they will be able to help in these technical data, customer stated he had called them, but it was post 9pm yesterday hence he could not get proper response, hence asked to contact within their working hours and in case if no help is given asked to come back to us we will try to get it resolved, customer agreed and closing the case.