Flipdeals.in — wrong product delivered / cheated

Address:

632602

Dear sir.
I have ordered to speria s9 pro smrat phone from flipdeals.in and payment paid by online and payment received by pasfar technologies p ltd. I have ordered to speria s9 pro smrat phone from flipdeals.in and payment paid by online and payment received by pasfar technologies p ltd for rs.4999. But i received courier by ecom experess on 18/11/2018 but mobile company and model is change model no-m-horse. Also i have try to process for return and refund payment but no any response and help by flipdeals.in
My order id no-oid13493 kindly help and do the needful.